The Ajman DED organizes an awareness workshop for its employees about the International standard specifications ISO 9001/2015

The Department of Economic Development Ajman has organized an intensive awareness workshop on the 5th volume for Quality Management System "ISO 9001: 2015" that adopts the methodology of thinking based on anticipating the risk and taking countermeasures and set out and identify the opportunities and endeavor to invest in the same so as to enhance the sustainable improvement processes within the institutional business system .

The leadership , top management of the department was keen to support this workshop and to highlight its importance, whereas HE / Ali Issa Al Nuaimi, Director General of the Department of Economic Development in Ajman who has presented his speech at the opening inauguration of the workshop expressed this theme by emphasizing on the importance of the application of quality management systems in all government agencies as a mean to improve the institutional work and the organization of operations, and achievement of the strategic and operational objectives of government agencies; HE the Director General of the Department of economic development in Ajman focused on the importance of quality as a function to be assumed by each person in the department as that reduce errors in the performance and assists to satisfy the needs of customers, through accelerating productivity and reducing Bureaucracy and time to process transactions which will lead to customer satisfaction , the core goal of our wise leadership.

Also Ms. / Zahraa Al- Banai , the strategic planning specialist emphasized that with the aim of the state and the emirate towards the development in the field of Total Quality ”TQ” , the Department of Economic Development is seeking to raise the level its staff regarding ISO 9001 certification requirements the new version in 2015, whereas the department is planning to increase the staff awareness towards such requirements that would develop the department's services and enhance customer satisfaction and achieve strategic and operational objectives in order to cope with the changes taking place in the emirate.

On the other hand, the workshop has explained the definition of quality and the determination of specifications, specifying the crucial role of internal audit in quality assurance through objective and independent evaluation of activities and services for the improvement and development of the same and the establishment of value-added to the organizational operations to contribute to the achievement of the objectives and the application of disciplined administrative methods for evaluation and ensure the sustainability of improvement, where the Department is planning for the rehabilitation of a number of its staff to play the role of internal audit.



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